Refund and Cancellation Policy

Effective date: 7 September 2026

This Policy applies to paid digital listing, visibility, promotion and membership services purchased from WAI BUSINESS PRO at waibusinesspro.in.

1. Nature of the service

Plans provide digital benefits that may begin after successful payment, including listing activation, plan features, visibility or promotion. Because digital benefits can be activated promptly, a payment is generally non-refundable after the purchased benefit has been correctly activated or used, except where this Policy or applicable law requires otherwise.

2. Refunds that may be approved

A refund may be considered when:

• the same transaction was charged more than once;
• payment succeeded but the purchased plan was not linked or activated because of a verified platform error and the issue could not be corrected within a reasonable period;
• a paid service was not provided because WAI BUSINESS PRO cancelled it; or
• a refund is required under applicable law.

3. Situations normally not eligible

• change of mind after correct activation or use of the digital benefit;
• failure to submit complete or accurate listing information;
• listing rejection, suspension or removal for unlawful, duplicate, misleading or policy-violating content;
• dissatisfaction with search ranking, calls, leads, sales or business results, because these outcomes are not guaranteed;
• issues caused by a third-party business, device, internet connection or unauthorised payment method; or
• expiry of a plan after its stated validity.

4. How to request a refund

Send the request within 7 calendar days of the relevant payment to support@waibusinesspro.in. Include the order number, payment date, amount, registered email/phone and a short explanation. Supporting evidence may be requested. Never send an OTP, UPI PIN, CVV, banking password or full card number.

5. Review and processing

We will verify the order, gateway status, plan activation and service records. Approval or rejection will be communicated using the registered contact details. An approved refund will normally be initiated to the original payment method within 7–10 business days; the bank or payment provider may require additional processing time.

6. Cancellations and renewals

A request to stop future use does not automatically refund benefits already activated. Renewal is charged only when expressly authorised. If an accidental duplicate or unauthorised charge is suspected, contact support promptly and also follow your bank/payment provider’s security procedure.

7. Statutory rights

Nothing in this Policy limits any non-waivable right available under applicable consumer law.

8. Contact